Condition of Returned Items:
Returned items should be in their original condition and packaging. We reserve the right to reject refunds if the item is not returned in an appropriate condition.

Refund Process:
To initiate a refund request, follow these steps:

• Contact our customer support team at business@kinefelbo.com within 2 days of receiving the item.
• Provide your order number, details of the item, and the reason for the refund request.
• Our team will guide you through the return process, including any necessary documentation or photos.

Processing Time:
Once your order is placed, our team will begin processing it within 1-2 business days. During this time, we will verify the order details, prepare the items, and package them securely for shipment.

Shipping Time:
Our shipping time varies depending on your location and the shipping method you choose at checkout. We offer the following shipping options:

• Standard Shipping: Estimated delivery within 3-5 business days from the date of shipment.
• Expedited Shipping: Estimated delivery within 2-5 business days from the date of shipment.

Do you need special customization?

Please input your customization data to the prospective products add-to-cart page.