Refund policy

Refund Policy

Eligibility for Refunds:

  • Products returned according to the Return Policy.

  • Damaged, defective, or incorrect products received.

Refund Method (COD-Based):

  • Refunds are issued via:

    • Adjustment on future COD orders, or

    • Store credit, depending on customer preference.

Processing Time:

  • Refunds are processed within 3–5 business days after receiving and inspecting the returned item.

  • Customers are notified via SMS or email once the refund is completed.

Non-Refundable Items:

  • Customized, personalized, or products damaged by the customer.

Damaged or Defective Products:

  • Contact customer support immediately to process the refund promptly.

Customer Support:

  • For refund-related inquiries, contact our support team via the Contact Us page.